returns / refunds

All sales are final and we do not accept general returns or exchanges.

If your keycap arrived damaged, please email theghostfoxstudio@gmail.com within 3 days of receiving your order. Please include clear photos of the damaged cap on a flat, well-lit surface. I will do my best to replace or refund your purchase.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.